Returns and refunds

30-day returns on rPen and Smart Books, and 7-day returns on rBook. If something isn't right for you, return it within 30 days of delivery (7 days for rBook). Send it back with everything that came in the box.

How to start a return

Call (+91) 9666 363 363 or email support@renote.ai with your order number. We'll arrange a pickup from your address.

Refunds

Once the item reaches us and passes a quick check, we refund to your original payment method within 5-7 working days.

Damaged or faulty items

Tell us within 48 hours of delivery and we'll send a replacement at no cost.